14-Michaela wants to create a shared culture that all followers can embrace regardless of gender race or ethnicity, age, sexual orientation, and/or disability status. Which of the following statements should she be cognizant of? A. She should balance needs of organization and employees B. She should focus solely on the needs of the organization C. She should focus solely on her needs D. She should focus solely on the needs of her employees 15-You are attempting to set your best friend up on a date on the assumption that opposites attract. You know that your best friend is: the life of the party; down-to-earth and grounded; does almost everything by the book; and can be relied upon to settle arguments. If she has a fault, she can be impatient and sometimes it’s either her way or the highway. What MBTI type are you looking for (in other words, what is the opposite personality type)? A. ESTP B. ENTJ C. ISFJ D. INFP Answer: 16-Which of the following is not true of affective events theory? A. Integrates personality, emotions, and moods B. Deals with emotional intelligence development C. Considers impact of work environment on affect D. Considers events that trigger emotional reactions 17-Scripts are used by organizations to control customer service interactions. This type of activity is termed _________ because it describes the effort to effectively manage emotions in order to be successful on the job. A. affective events B. emotional contagion C. emotional intelligence D. emotional labor Answer: 18-According to the affective events theory, the area(s) in the work environment that leaders should pay close attention to is (are) A. characteristics of the job. B. range of individual differences. C. organizing frameworks. D. work events. 19-Roger is interested in applying concepts of organizational neuroscience, which of the following is not an ethical issue he should be aware of? A. Invasion of privacy B. Using brain density to justify promotions C. Source of participants for the studies D. Applying brain scans to the selection process 20- Which of the following is not true of affective events theory? A. Integrates personality, emotions, and moods B. Deals with emotional intelligence development C. Considers impact of work environment on affect D. Considers events that trigger emotional reactions

14 A She should balance needs of organization and employees

The first option is correct because in order to create a shared culture then she has to balance the need of the organization and all the employees. Focusing on any sole need will not give the shared culture.

15 D. INFP

As per MBTU,INFP are those personality which is searching the ways to make the things better, they look for good on the worst conditions, Sp this suits the best.

16 B. Deals with emotional intelligence development

Affective events theory is a psychological model which deals to explain the relation between emotions and feelings in the organization. It does not deal in emotional intelligence development.

17 D. emotional labor

Script is needed for emotional labors for an example the airhostess, radio jockey, hotel servant etc. These jobs have to manage their emotions.

I will feel glad to answer your rest questions if asked separately. As per Chegg terms we can solve max 4 in one go.

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