A small but fast-growing company has called you in as a consultant to help with their IT infrastructure. When they first started, they put their business data in the cloud and changed their business processes to fit their SaaS. Now, they want to know if they should customize their SaaS to fit their business processes, or keep changing their business processes to fit their SaaS. o Propose a set of 3-5 initial questions you would ask them to help you prepare your recommendation. Be sure to explain why you are asking each question. need a different answer

The way od doing business has chnaged a lot recently and it is still changing that too at a very high pace, IT has played an important role in this change and they are considered as the one stop solution of almost everything, therefore organizations are focussed a lot on their IT process and infrastructure. As an IT consultant my job is to provide better solution to the organization that will help them do better than what they are doing. There are certain things I need to know about the current process that will help me in the approach. The questions that will answer to my queries are:

Is there any challenge that the business is experiencing currently related to IT? If yes then please explain the issue.
The question will provide me the actual objective of the change that the organization is looking to create.

What are the softwares that are used by the organizations?
This will provide the technical details and the list of softwares that they are using at present.

Mention the name of the softwares which are mostly used?
This question will provide details of the software that are mostly required for the organization and enhancement of these softwares will help make the process better.

What is the budget amount allocated for the upgradation process?
Without the knowledge of the budget it will be difficult for me to analyze the plan for the upgradation of the process.

What is the future roadmap of the organization with respect to IT?
If the organization wants to focus on their IT infrastructure more and more then I will planning the chnage accordingly because if they actually want to focus on IT a lot then the upgradation will be done accordingly so that they can use this setup for a longer period of time.

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