a. Some of the common characteristics shared by companies with the best training practices are discussed.
Structure
A successful training program should be structured. A structure should include the objectives and goals of the training program. Expected learning outcomes are defined in a structured training program. A structured training program will also give quality and consistency to the program. Consistency ensures that all the participants get equal opportunity to acquire the expected learning outcomes.
Structure will also help to measure the outcomes of the training program and make improvements for the succeeding programs.
Clear learning objective
As a training program is intended to deliver knowledge, skills and learning to the participants, it should have a clear and concise learning objective. A learning objective could be identified by a simple question “Why am I taking this training.” A training should aim to impart skills to the employees that are required for performing the job.
In relation to deliver the best learning, a training should be conducted based on a pre-set agenda.
Agenda
Setting an agenda for the training program is important, as it helps the trainer to cover the key topics keeping in view the learning objectives. The agenda helps the training to move ahead in an organized and sequential manner.
Understand the participants
It is very important to know the participants and understand their skills and experience. It will help the trainer to give direction to the training program, to identify where to focus and which points to give less importance etc. Understanding the participants helps the trainer to involve the participants based on their knowledge and skills levels too.
Involvement of participants
Thus involvement of participants is another important characteristic of a successful training program. Role plays, games and discussion could be incorporated in to the training program to make it more interesting and to ensure the involvement of the participants.
Interesting and fun
A trainer should make the training program to make it more interesting. If there is a fun side to a training program it would make the learning easier. Thus a training program could be made creative, interesting and the participant will remember the learning imparted even after many years.
Positive reinforcement
Encouraging words and rewards are positive reinforcement techniques to boost the learning process. Include a question-answer session and giving small rewards like pens, candies, diaries that would encourage the participants to acquire and retain the knowledge.
Incorporating visual aids
Presenting with the help of visual aids would make the learning effective and helps to synthesize the concepts easy to understand and memorize it. Visual aids increase the understanding of the participants and their retention level. Some of the visual aids could include flip charts, video tapes.
These are some of the training practices that make it successful in companies.
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