SCHOOL OF BUSINESS AND MANAGEMENT MGMT 210 04 Principles of Management – Spring 2019 – Professor Lanelle M. Chase
BizCafe Simulation Instructions and Rubric (100 points)
BizCafe is an online coffee shop management simulation in which students will participate in teams.
Emails with information will be sent to student emails, by which they may sign up for the simulation.
Pre-formed teams will be announced in Week 1. Teams will meet at least once per week, outside of
class to discuss their coffee shop management decisions. Thursday night each week, decisions must
be submitted online, and teams prepared to discuss activities in informal class dialogue. Areas of
discussion will include marketing, financial, operations and human resource management. The
purpose of this exercise is to encourage active, participatory teamwork, as this is required in the
workplace. Completion of the simulation for all twelve (12) weeks will be worth 25 points.
Peer Review You will complete a peer review in class (form provided by the professor) for each member of your BizCafe team during Week 14. You will be asked to evaluate your team members on a scale from 1-5 on whether or not they contributed significantly and consistently to the team project, were on-time to team meetings, communicated regularly with the team, actively listened to and respected opinions of other team members. Your peer review will be worth 25 points and will be included in the rubric for your summary report. Summary Report Finally, you will write a 2-page, APA formatted summary report, detailing what you learned through the BizCafe simulation. Title page, abstract and reference page not needed. Your report will be due at the beginning of class, Week 15 (April 22). The report will be worth 50 points. Combined, completion of the simulation, your summary report, and peer review will be worth 100 points.
Based on individual
participation as observed by the
(0-7 points) Completed 1-3 weeks with BizCafe Team. Minimally engaged and participated in team decisions and weekly dialogue.
(8-13 points) Completed 4-8 weeks with BizCafe Team. Marginally engaged and participated in team decisions and weekly dialogue.
(14-21 points) Completed 9-11 weeks with BizCafe Team. Somewhat actively engaged and participated in team decisions and weekly dialogue.
(22-25 points) Completed all 12 weeks with BizCafe Team. Actively engaged and participated in team decisions and weekly dialogue.
Based on individual
participation; graded byBizCafe
(0-7 points) Individual did nor or hardly contributed to project discussion and analysis
(8-13 points) Individual contributed marginally, but lacked substance, quality, and consistency
(14-21 points) Individual contributed somewhat consistently, with adequate substance and quality
(22-25 points) Individual contributed consistently with excellent substance and quality
Understanding (0-3 points) The paper provides no evidence of understanding of the relevant concepts
(4-7 points) The paper provides some evidence of understanding of the relevant concepts
(8-11 points) The paper provides significant evidence of understanding the relevant concepts
(12-15 points) The paper provides substantive evidence of a deep understanding of the relevant concepts
Analysis (0-3 points) The paper provides no evidence of analysis
(4-7 points) The paper provides evidence of superficial analysis, with minor gaps or mistakes
(8-11 points) The paper provides evidence of coherent analysis
(12-15 points) The paper provides excellent analysis and covers each point well
Introduction & Conclusion
(0-1 points) The purpose of the paper is difficult to pinpoint or impossible to discern / Conclusion is missing, inadequate, or unrealistic
(2-4 points) The purpose of the paper is stated but unworkable (e.g., too broad) / Conclusion is shallow or unconvincing
(5-7 points) The purpose of the paper is stated, but needs more clarity / Conclusion is satisfactory but needs to be more compelling
(8-10 points) The purpose of the paper is clearly stated, appropriate, and understandable / Conclusion is coherent, perceptive, and brings strong closure to paper
(0-1 points) The writing is unclear and is flawed by several grammatical or spelling errors
(2-4 points) The writing is somewhat clear and somewhat flawed
(5-7 points) The writing is clear and contains few flaws
(8-10 points) The writing is clear and flawless
TOTAL (Max = 100)
OUTSTANDING – Exceptional performance demonstrating mastery of the concept. Covers each point
thoroughly and demonstrates a deep understanding of the concept. Appropriately applies concept to the
PROFICIENT – Performance demonstrates an understanding of critical knowledge without any significant
errors. Covers each point well and demonstrates a solid understanding of the concept. Appropriately applies
concept to the situation.
MARGINAL – Performance demonstrates some knowledge, but shows some deficiencies. Does not cover each
point well and does not demonstrate a good understanding of the concept, or fails to accurately apply the
concept to the situation.
DEFICIENT – Performance demonstrates a failure to fully understand critical knowledge. Does not cover each
point well. Does not demonstrate understanding of the concept. Fails to accurately apply the concept to the