The presence of a culture embedded in ethics and values helps in resolving the conflicts most effectively as there are less confusion on what is right and what is wrong. Ethics helps to define what should be followed by the organization in case of ethical dilemmas according to the moral values the business follows. When there is a clear line between good and bad or right and wrong, there are less chances of committing mistakes and if any one acts unethically, the same would not be justified or supported by others. The individual employees possess different values and are driven by their own principles. An organization will have many employees from diverse cultures and each individual will have different view points on ethics. But when there is common ethical culture set by the organization, all the employees would start following the same. Hence whenever an ethical dilemma occurs, the employees would follow the decisions that comply with the ethical values of the organization which makes the decision making much easier. We will be confused in situations where we do not have clarity on what to follow and there are so many alternatives. But when we know the values and principles to be followed, we will be sure about the outcome of our decisions and will follow what is right as per our cultural values. This makes the decisions making process easier and effective.
To promote ethical values in an organization, it is very important for the leaders to demonstrate ethical practices during situations involving ethical dilemmas. The leaders should set themselves as example and guide the employees. There can be certain situations where leaders need to choose between profit and ethics. The leaders should take ethical decisions in such situations so that the employees also would follow the same in such cases and develop an ethical culture in workplace. Leaders need to train the employees on the values to be followed. The employees would follow ethical values when there are strong policies in the workplace and the leaders have the responsibility to develop and enforce the policies and procedures to ensure ethical behavior from the employees. The employees should be given training on the moral values and principles. When there are strict rules, the employees would try to follow them and whenever any ethical dilemma occurs the leaders can make decisions with the support from the employees.
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