For Milestone One, you will further define the problem you identified in the Module Two assignment and begin to develop a plan to address the problem using internal and external communications. Furthermore, you will prioritize the first steps in the process of addressing the problem and set goals for your communication.
Management Communication Template
MGT-550-Q2261 Managing Through Communication
Patricia Vela
MGT 550 Communications Template
| Overall Issue to Be Addressed | The company in the study experienced Negative attitude in the workplace |
| Contributing Factors to Issue | Communication Required to Address Issue | Audience for Communication
(Internal or External or Both) |
Communication Objectives |
| Personal issues | · Personal issues can be resolved through the utilization of proper communication mechanisms | · The people who can be the audience to communication are; the managers, middle level managers, and the junior employees. External audiences include the suppliers | · The communication objective is to ensure that the people understand the available mechanism for reporting in the case that they have personal issues that is affecting their work performance or their relationship with others. |
| · Financial issues | · Financial issue within the organization can be resolved through the development of better complain handling mechanism.
· Training can also be conducted to educate the employees on the needs for saving money and the disadvantages of borrowing loan. · It is also important to develop financial assistance mechanism within the organizational setting to that employees can borrow money in case of emergencies. · Developing a payment structure that reflects the input of every person and make is known and accessible by all employees. |
· The people who can be the audience to communication are; the managers, middle level managers, and the junior employees | · The objective here is to let the people to understand the available mechanism for handling financial complains.
· To develop better saving culture within the employees. · Enable them also to learn to appreciate their salary amounts and develop prudent ways for using their money. · Making a transparent and merit-based payment structure will enable an organization avoid conflict arising from constant changes and rumors. |
| Arrogance | · Managers have a role to ensure that people only focus on the work in hand. And the utilization of better communication channels. The managers should also be encouraged to be more professional in their duties.
· Develop guidelines to curb individual conducts within the organization |
· The people who can be the audience to communication are; the managers, middle level managers, and the junior employees. External audiences include the suppliers | · The objective of developing communication mechanisms is to ensure that every employee is guided by rules and regulations and ensure equal rights for everyone in the organization. |
| Job insecurity | · Assign tasks and constantly acknowledge the efforts of the employees
· Develop better communication channels for dealing with rumor mongering
|
· The people who can be the audience to communication are; the managers, middle level managers, and the junior employees. External audiences include the suppliers | · The objective here is to motivate the employees by making the feel important and needed within the organization.
· The other objective is to clear the air when suspicion is raised through rumors and ensuring the employees. |
| Overall Issue to Be Addressed | Lack of professional ethical standards in the organization |
| Contributing Factors to Issue | Communication Required to Address Issue | Audience for Communication | Communication Objectives |
| · A poorly structured organization with less rules and guidelines on the conduct of individuals | · Promote the establishment of rules and guidelines to govern individual conduct | · The audience for communication includes the CEOs or the company and other stakeholders such as suppliers, creditors and the clients of the company. | · The objective of the communication here is to pursued the CEOs to change the structure of their company and hire adept leaders.
· The other objective is to inform the stakeholders of an impending leadership change and also solicit for their comments in regards to the same. |
| · Unprofessionalism | · The establishment of guidelines will also help in curbing unprofessionalism
· Develop a more open down-top communication that will motivate employees to report unprofessionalism from their immediate managers · Develop training mechanism and encourage the employees to seek further education and leadership courses. |
· The audience at this point will include the CEO, managers, and the employees. | · The communication objective is to ensure that they understand the importance of professionalism.
· To encourage the junior employees and any person to speak out on any unprofessional conduct by their bosses or any person. · To train the employees on training and education.
|
| · Weak leadership | · Communication and advise on the importance of strong, quality and a hand-on leadership
· The establishment of strong leadership structures that will ensure a smooth and professional running of the company even when the CEOs are not present. |
· The audience of the communication will include the CEO, managers the employees and external audience such the suppliers and clients | · The objective of the communication is to ensure that strong mechanism are put in place to support leadership
· The other objective is to ensure that the CEOs understand the importance of strong leadership and the role it plays in the organization’s success. |
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