This week we are looking at mediation. For the first part of the DQ, define what mediation is. Then consider this statement: Mediation is but one of a range of interventions and approaches available when responding to workplace conflict or managing complaints. For it to be the right one, there are some necessary prerequisites. Identify and discuss what you feel are 3 of these prerequisites. Why do you feel these are necessary for mediation to be the correct approach? Follow the above instructions
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