Consider a difficult person you have had to deal with in the past. Someone youâ€™ve worked with? Another student? Write down the personâ€™s behaviors that you found challenging or difficult. Consider the strategies that you used to deal with this person. What worked? What didnâ€™t work? What could you do differently to work more effectively with this person? Now, think about what you would do if you are a manager and this person is your subordinate. Write down the steps you could take to effectively manage this person and also limit the negative impact of this personâ€™s behavior on other employees
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