Which of the following is a characteristic of the need for achievement?
A. Doing better than competitors
B. Defeating an opponent or enemy
C. Participating in pleasant social activities
D. Being protected against loss of income or economic disaster
Avoiding tasks or decisions with a risk of failure and blame can be categorized under which one of the following needs?
A. Need for achievement
B. Need for power
C. Need for status
D. Need for security
In a workplace, which of the following can be categorized as an intrinsic motivator?
A. Accomplishment
B. Benefits
C. Promotions
D. Pay
Identify the second need that correctly fits Maslow’s needs hierarchy principle.
A. Physiological needs
B. Love needs
C. Esteem needs
D. Safety needs
Which of the following refers to people viewing the inputs and outputs of themselves and others, and if upon perceiving inequity, striving to restore equity?
A. Restoration
B. Equity norm
C. Averaging
D. Perceived inequity
Ruth is a business analyst in a successful marketing firm. According to her manager Jim, she is dependable, hardworking, and self-disciplined. Considering only the qualities given, Ruth would score high on which of the following trait?
A. Agreeableness
B. Extraversion
C. Openness to experience
D. Conscientiousness
Which of the following trait has the strongest positive correlation with job performance?
A. Conscientiousness
B. Emotional stability
C. Extraversion
D. Agreeableness
A person scoring in which of the following trait would handle customer relations and conflict more effectively?
A. Agreeableness
B. Conscientiousness
C. Emotional stability
D. Openness to experience
The key to understanding perception is to recognize that:
A. it is an exact recording of the situation
B. it is a cognitive process that yields a standard picture of the world.
C. it is a unique interpretation of the situation.
D. it is a picture that is very similar reality.
Employees often see as a reflection of how management views their contribution to the organization.
A. benefits
B. promotions
C. increased responsibilities
D. pay
Which among the following is a potentially powerful, and importantly, much less expensive form of organizational reward systems?
A. Affiliation
B. Recognition
C. Benefits
D. Money
Agency theory seeks to explain:
A. how owners and managers may vary in their approach to risk taking.
B. how owners are more effective than managers in using pay and other forms of compensation to effectively run the organization.
C. differences in time horizons between managers and lower-level employees.
D. how owners and managers are similar while making decisions during a high stress situation
Which one of the following is considered as a criterion for money to be effective in the organizational reward system?
A. The system must be uniform.
B. The system must be as objective as possible.
C. The system must be administered contingently on the employee’s exhibiting critical performance behaviors.
D. The system must be administered contingently on the employee’s experience.
When may an organization find it difficult to hire and retain many of their personnel?
A. When the organization seeks to internally train their employees.
B. When the merit pay is not in line with the market rate.
C. When the base pay is not in line with the market rate.
D. When the job requirements include specifications to able to deal with dynamism
Which of the following is NOT a disadvantage associated with merit pay?
A. The criteria for determining merit are often nebulous.
B. It is difficult to quantify merit pay criteria.
C. It can end up being “catch-up” pay.
D. It allows the employer to differentiate pay given to high performers.
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