6. one of the goals of forming _ groups is to bring in new points of view and ideas

a. normative b. culturally undifferentiated c. homogeneous d. heterogeneous

12. As his team enters the _ stage of development, spencer begins to feel more content about being a memner of the team and begins to value the team’s goals more than his personal ones

a. performing b. storming c. forming d. norming

16. self leadership in teams means that

a. individual team members must be trained and encouraged to make their own decisions

b. they ignore conflict among different team members

c. team members must focus on narrow exchange relationships

d. they inspire commitment while discouraging independent thinking

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