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Describe your experiences with information systems that were undergoing changes or updates. What kind of conversion procedure was being used? How did this affect your interaction with the system as a user? Who else was affected? If the system was down altogether, for how long was it down? Do you or any of your classmates have horror stories, or were the situations not that bad?

 

Find an organization on the Internet (e.g., at www .computerworld.com or www.infoworld.com) or a company you may want to work for in the future that outsources work. What are the managerial challenges of outsourcing, and why is this a popular alternative to hiring additional staff?