Describe your experiences with ESs or go to www .exsys.com or www.easydiagnosis.com on the Web and spend some time interacting with their demonstration systems. Now choose a problem that you know a lot about and would like to build your own ES for. Describe the problem and list the questions you would need to ask someone in order to make a recommendation.
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Go out onto the Web and compare three shopping bots for a product you are interested in (e.g., www .mysimon.com, www.shopzilla.com, www.shopping .com, or www.pricegrabber.com). Did the different agents find the same information, or were there any differences? Did you prefer one over the others? If so, why?
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