Chapter 5 – Assume that your customer is Driver, Expressives, Amiable, or Analyticals (those with last name beginning with alphabet A – G select Driver; your last name beginning with alphabet H – L select Expreesives; last name beginning with alphabet M – S select Amiable;last name beginning with alphabet T – Z select Analyticals). Provide three characters you would observe with that customer and provide three approaches you should deploy to adapt to that customer in the selling situation. – 6 points

Chapter 6 What are your four preferred sources of Leads to find potential customers for the product/service you are going to be selling in Role play exercise. Briefly share your thoughts on why you selected those sources.

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