solution

Easy Access Government Service is currently finishing 200 requests per day. Total material cost for each request is approxmately DH 0.50. How much is the material productivity (Write the way how you gets number)

A.2

B.10

C.20

D.5

2.Most operations produce a mixture of both products and services.Which of the following businesses is closet to producing ” pure” services?

A.airlines

B.car manufacturers

C.university

D.insurance companies

3.The time taken in a bus to reach a destination is an indication of ……………………….. Capability

A.responsiveness

B.quality

C.dependability

D.flexability

4.Most operations produce a mixture of both products and services. Which of the following businesses is closet to producing ” pure” services?

A.airlines

B.car manufacturers

C.Retailers

D.Legal courts

5.is the third stage in service outcomes

A.products benefits

B. emotions

C.intentions

D.Judgment

6.inputs increase while output remains constant. what will happen to productivity

A.increase

B.decrease

C.constant or no change

D.impossible to know

7.There are 2 Cab companies. The companies compete on Response time and Cost/km. Cap A has Responsae 10 min.and cost/km – DH 4 while Cab B has Resporse time 15min.and cost/ DH 2. Which statement of the follwoing is true:

A.No Can dominates

B. Cab A dominates Cab B

C.Cab B dominates Cab A

D.Both Cabs A and B dominate Cab C